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Terms and Conditions

Personal Information and your privacy

We will observe applicable data protection laws and will not use information that does or can be used to personally identify you ("Personal Data") you other than as set out in our Privacy Policy ("Privacy Policy"). By submitting your Personal Data in relation to your order, you consent to such Personal Data being processed to fulfill your order and in accordance with such Privacy Policy.
Our secure-server software encrypts all your Personal Data including credit or debit card number and name and address. This means that the characters that you enter are converted into pieces of code that are then securely transmitted over the Internet.

Placing an Order

Each Order placed by you provides us with an opportunity to serve you, aiming at achieving mutual satisfaction in terms of business. Once you create your personal account, you can place the order by directly selecting a valid mode of payment. Subsequently, we make the shipment available at your doorstep.


We take great pride in our reputation for quality and excellent value but in case you are unhappy with the merchandise, we offer a flexible and easy return policy.
Our return/exchange policy allows you not to keep them for any longer or to return them to us. At the same time, we have refund policy too, which powers you ask for your money back, after placing the product/service return request. Such requests upon proper scrutiny of the returned product/service (as per the policy of refund) with genuine reasons make us pay you back without any fail.
Despite all, we would like to highlight that the products found as used, broken, damaged, faulty, or having any sort of issues caused to them are not eligible for any sort of refund. The following key points require consideration while placing an exchange/return request:
• An exchange/return request can be placed within a specific time period.
• Refund request may take multiple business days to process.
• Products received broken or faulty are likely to be replaced or returned with success.
• Please do not place return/exchange request(s) for used products.


1. Delivery shall be to a valid address within the Territory submitted by you and subject to Acceptance ("Delivery Address"). You must check the Delivery Address on any acknowledgement or acceptance we provide and notify us without delay of errors or omissions
2. If you refuse or fail to take delivery of Products provided in accordance with these Terms, any risk of loss or damage to the Products shall nonetheless pass on you and without prejudice to any other rights or remedies we have
3. We shall be entitled to immediate payment in full for the Products delivered and either to effect delivery by whatever means we consider appropriate or to store Products at your risk
4. You shall be liable pay on demand all costs of Product storage and any additional costs incurred as a result of such refusal or failure to take delivery

Pricing Information

All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis.


1. our aggregate liability shall in no circumstances exceed the cost of the products you ordered and that are most closely related to your damages
2. We shall not be liable for special, incidental, additional, indirect, or consequential damages, lost profits, lost revenue, or cost of cover, third party or products liability of any nature whatsoever.

Modification of Terms & Conditions of Service

Gunam Organic may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. You should discontinue using the Service if the modified Terms & Conditions is not acceptable to you, However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

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